Pastoral Care and Wellbeing Support

Pastoral Support for Students

Our school is committed to supporting the welfare and emotional wellbeing of all the members of our community. We have an experienced, skilled and compassionate team of staff who guide our students through their time at St John Fisher Catholic High School, helping them to navigate their educational journey.

The Pastoral Team

Our Pastoral Team led by Mrs E Crichton,  Assistant Head for Personal Development and Designated Safeguarding Lead comprises of the following:

Form Tutors – who are the first point of contact for students between school and home.  Their main responsibility is help with day to day worries such as school work, homework and routine school related wellbeing issues.

Heads of Year – are responsible for monitoring the welfare of each student to ensure their academic, pastoral and spiritual development whilst they are at school.

Pupil Welfare Officer –  oversees all health and medical related issues with students throughout the school day.

The Pastoral and Behaviour Support Teams – support students with a range of issues including attendance, behaviour, learning and wellbeing.  Mentors are available from 8:45am to 3.35pm and there is always one of the team on duty at break and lunchtime.  The mentors provide one to one support for students and also deliver small interventions to groups on a range of topics including anxiety management, self esteem, self harm, anger, study skills, effective transition as well as many more.

The SENCO and Learning Support Team –  support students with a range of learning needs primarily within the classroom and always tailored to the needs of the individual.

School Counselling Service –  we have a Wellsprings Counsellor who is available two days a week in school to provide professional and therapeutic counselling support to young people across all year groups including sixth form.

Youth Mental Health First Aid Team

Across the school we have a team of 22 staff who are certified Youth Mental Health First Aiders.  The team have been trained to spot the signs of mental health issues in young people, offer first aid and guide them towards the support they need.  We hope that by doing this we can speed up a young person’s recovery and stop a mental health issue from getting worse.

If you have any concerns about your child, please contact any of the following:

Head of Year

Mrs Crichton – Head of Personal Development and Lead DSL

Mrs Crutchley – Senior Pastoral Mentor and DSL

Mrs Palma – SENCO

Welfare and Wellbeing Support During Lockdown

Running alongside the remote learning programme, the school has maintained contact with the students in our care throughout the lockdown period.

This has been achieved through wellbeing calls, chats on Microsoft Teams and phone calls home.

Remote mentoring has been available for students requiring additional support.

Ask Sam has been set up during lockdown so that all of our students can approach our Wellsprings Counsellor with questions and concerns about anything mental health related.  This might be for any of the following issues:

Anxiety Low Mood Self Harm Identity Food Issues
Body Image LGBT+ Self Esteem OCD Young Carers
Sleep Relationships ASD Bereavement ADHD
Disability Alcohol/Drugs Bullying Self- Care Family

Students can message Sam on Teams at  Ask Sam is not a counselling or crisis service and students will not be offered a 1 to 1 chat but they will receive a written response on a Monday or a Thursday during normal school hours.

Welfare and Wellbeing Information


How to Stay Calm in a Pandemic

Therapist Aid Information (8 handouts)

Year 11 Prefect Information slides

Wellbeing Apps Information

Reading for Wellness – Non Fiction

Click on the link for a list of wellbeing reading books available in the school library. Reading for Wellness – Non Fiction

Recommended Wellbeing Apps and Digital Support

Many young people have access to electronic devices and these can be really helpful in helping them to manager stress and anxiety.  As well as the information below we also have a separate information sheet available in the resources section

Calm – a free app for meditation and sleep including guided meditations, mindfulness, sleep, stories, breathing programmes, master-classes and relaxing music.  Some content is only available through a paid subscription.

Calm Harm – is a free app designed to help people resist or manage the urge to self harm.  It has the option of being private and password protected.  Using the app can allow you to track your progress and notice change.

CLEAR FEAR – a free app providing ways to manage worry and anxiety.  It uses a cognitive behaviour framework to help you change your anxious thoughts and emotions, alter anxious behaviours and calm fear responses.  It also has a helpful resources and grit box to boost resilience.  It is recommended for ages 11- 19 years.

Daylio – is a free private journal app without the need to type.  Choose from emojis to represent your mood and activities you have been doing.  Over time you can notice patterns and understand you habits better.

Headspace – is a free app offering guided meditations, mindfulness, sleep advice, animations, articles and videos.  Some of the content is only available to paid subscribers.

Mindshift CBT – this is a free scientifically based anxiety tool based on cognitive behaviour therapy to help you learn to relax and be mindful, develop more effective ways of thinking and use active steps to take charge of anxiety.

Think Ninja – is an app which has been specifically designed to educate young people (10 to 18 years old) about mental health, emotional wellbeing and to provide skills young people can use to build resilience and stay well.  It is built on cognitive behaviour principles which is based on the theory that our thoughts, feelings and behaviour are all connected.

Worry Tree: Anxiety Journalis an app (featuring in the NHS App library) which helps you to record, manage and problem solve your worries and anxieties based on cognitive behaviour therapy techniques.   It supports you through the problem solving process – helping you either to make a plan to deal with your worry or to mindfully refocus your attention to help you cope.

Jack – a thirteen minute practice to steady your heartbeat in times of anxiety –

KOOTH Online Counsellingis a free, safe and anonymous service for 11-18 year olds where young people can chat 1-2-1 with counsellors, access self-help articles 24/7 and connect with peers through live moderated forums. Young people can access this through this link

Rise Above – is a digital resource developed to address health challenges including Covid-19 in a way that resonates with young people.  It offers a digital hub providing young people with a safe and inspiring place where they can learn how to deal with the issues that matter to them and build their resilience and confidence.

Local External Wellbeing Support

We have close links and working relationships with other agencies and organisations which can support young people in North and West Yorkshire.

North Yorkshire

Harrogate CAMHS –  provides provide assessment and therapy to children and young people up to the age of 18 who have emotional or behavioural problems or other mental health difficulties provides specialised mental.

Tel: 01423 726900

Harrogate CAMHS Crisis – supports young people in the community who are experiencing acute crisis and where there is a risk to themselves and/or others.  The team will support, advise and offer assessment if felt appropriate.     The service is accessible 7 days per week from 10am – 10pm.

Tel: 01423 544335

Compass REACH – is a county wide service staffed by qualified nurses that offers both psychosocial and clinical interventions to young people who are involved in risk taking behaviours relating to substance misuse (including alcohol) and emotional wellbeing and mental health.

Tel: 01609 777662

Compass BUZZ – offers confidential information and advice for professionals, parents/carers and children & young people across North Yorkshire in relation to emotional and mental wellbeing.
Tel: 01609 777662 or Freephone 0800 008 7452

Compass BUZZ US –  supports young people across North Yorkshire who can text regarding any mental health and wellbeing issues and receive advice, support and signposting from a Wellbeing Worker.

Text: 07520 631168

Early Help Service – aims to reduce the numbers of children and young people requiring more intensive and more costly interventions through children’s social care and other crisis led services, by providing timely and effective responses that prevent difficulties escalating.

The Healthy Child Team – provides support, advice and intervention around many aspects of children and young people’s health and wellbeing.  Referral can be made through schools, via GP’s or direct from parents/carers.

Tel: 01423 553432

Just B for Young People – provides bereavement and emotional support to young people in the Harrogate district who are struggling with bereavement no matter how their significant person died.

Tel 01423 856790 /

West Yorkshire

Leeds Mind Mate SPA –  a Single Point of Access (SPA) in Leeds for young people aged between 13 and 17 years.  Contact them on 0300 555 0324 or 0113 376 0324 to refer a young person or for support or advice about a referral From October 2018, families and young people themselves can make self-referrals through SPA.

Go to

Teen Connect – provides out of hours support for young people in Leeds (13-18years) who feel they are in mental health crisis.  Open 6 p.m. – 2 a.m. every night of the year – young people can call or get online support.

Go to Teen Connect webpage 

Forward Leeds – is an alcohol and drugs service in Leeds for adults, young people and families.  Open 9am – 5pm.  Contact on 0113 887 2477, or visit

Leeds CAMHS – provides provide assessment and therapy to children and young people up to the age of 18 who have emotional or behavioural problems or other mental health difficulties. Leeds CAMHS teams and locations can be accessed through the MindMate SPA.


The Market Place – is a drop in, counselling and support centre for 11 – 25 year olds in Leeds city centre.

Tel: 0113 246 1659 

Access is by self referral via the Market Place website which is –

Aspire – is the Early Intervention in Psychosis Team Service which works with young people aged 14 to 35, currently experiencing their first episode of psychosis, and who are living in Leeds or registered with a Leeds GP.

To make a referral or for an informal discussion – Tel: 0113 200 9170.

National Supporting Organisations

Young Minds – is the leading charity committed to improving the emotional wellbeing and mental health of children and young people.   Provide online support and information.

Young Minds Crisis Messenger –  is a 24/7 text service, free on all major mobile networks for young people across the UK experiencing a mental health crisis anytime, anywhere.  It’s a place to go if you are struggling to cope and you need immediate help.  All texts are answered by trained volunteers with support from experienced clinical supervisors.

Text YM to 85258

Childline is the UK’s helpline for children and young people under 19 years.  It provides a free, confidential and private service for any child or young person on a range of topics either by telephone or on line.  Also has good online message boards to share experiences and get support from other young people in similar situations.

Sign up for a free Childline locker (real name or email address not required) to use their free 1-2-1 counsellor chat and e mail support services.

Freephone 0800 1111 (9am to midnight, 365 days per year and the call won’t show on your phone bill).

The Mix – is a free, confidential helpline finding young people (under 25 years) the best help whatever the problem.  Provides free connections to local or national services, and can text information to callers’ mobile phones.

Email support available via their online contact form

Free 1-2-1 webchat service available

Free short term counselling service available

Freephone 0808 808 4994 (4pm – 11pm 7 days a week)

Charlie Waller Memorial Trust – produces booklets and posters on many aspects of mental health. These are free to download or order and include a Parent’s Guide to Depression.

Samaritans will listen in confidence to anyone in any type of emotional distress, without judging or telling people what to do.

Call 0116 123 (24 hours, 7 days a week) or e mail :

FRANK – provides confidential information and advice for anyone concerned about their own or someone else’s drug or solvent misuse.  Freephone 080077 66 00 (24 hours service, free if call from a landline and won’t show up on the phone bill, provides translation for non-English speakers).

BEAT Youth Helpline – Online community information, help and support for anyone affected by eating disorders.

Tel: 0845 634 7650

Kidscape is the first charity in the UK established specifically to prevent bullying and sexual abuse.  The website offers advice and practical skills on how to deal with bullying.  Remember, no-one deserves to be bullied.

Barnardos provide practical and emotional support to young people and their families on a range of issues including emotional health and wellbeing, employment, training, homelessness as well as ender and sexual identities.

Winston’s Wish – supports bereaved children who need support to make sense of death and rebuild their lives.  Helpline offers support, information and guidance to all those caring for a bereaved child or young person.  Helpline: 08452 030404

Ostrich Foundation – works with and supports other charities and NHS agencies to reduce the number of young people who take their own lives.  Aims to help equip young people and their communities with the skills to recognise and respond to suicidal behaviour.

Helpline:  07799 634939

Papyrus – is the UK charity for the prevention of young suicide (under 35 years).  They run Hopeline UK which is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking of suicide.

Tel: 01925 5724444 and

NHS – Mental health services are free on the NHS.  To get urgent medical help use the NHS 111 online service or call 111 if your unable to get help online.

For life threatening emergencies call 999 for an ambulance.

On Line Safety

The following organisations provide helpful information for parents and carers relating to online safety:

NSPCC NetAware provides a useful guide to social networks, apps and guide.

National Online Safety have produced a series of top tips guides to support remote learning for Parents, Children and Teachers. You will need to complete your details and select “I am a: Parent/Carer” from the dropdown:

Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline for different age groups and parents.